Cookie Policy

What a cookie is

A cookie is a small text file that a website asks your browser to store on your device. When you return, the browser hands the file back, and the site recognises the visit.

That is the whole mechanism. A cookie is not a program, cannot execute anything, and cannot read files on your computer. What it can do is carry an identifier and a few settings, which is why the same tiny file can keep you signed in between pages, remember that you prefer Australian dollars, or tell an analytics service that this is your fourth visit rather than four separate first visits.

Alongside cookies, the site uses two related technologies. Local storage keeps small amounts of data in the browser for the same kinds of purposes and does not expire on its own. Pixels, sometimes called tracking pixels, are single-image requests that register that a page or an email was opened. Everything written below about cookies applies to these as well.

The categories in use

Strictly necessary

These make the site function at all. They hold your signed-in session, keep your balance attached to the right account as you move between pages, remember the contents of the cashier while a deposit is in progress, protect forms against cross-site request forgery, and support the load balancing that keeps pages responding.

They cannot be switched off from within the site, because without them there is no working site to switch anything off in. They carry no advertising identifiers.

Performance and analytics

These count visits, record which pages are opened, measure how long pages take to load, and log where errors occur. The output is aggregated: it answers "how many people abandoned the deposit form on mobile last week" and not "what did this named player do on Tuesday".

They are used to find and fix problems. Blocking them does not affect gameplay.

Functionality

These remember choices you have made so you do not have to make them repeatedly: language, display currency, sound preference, whether a notice has already been dismissed, and which games you have recently opened. Blocking them leaves the site working, but forgetful.

Advertising and targeting

These record which promotional pages you have seen and enable measurement of advertising campaigns, including whether an ad led to a visit and whether a visit led to a registration. Some are set by advertising partners rather than by us, and they may be used to limit how often you see the same promotion.

This category runs on your consent and can be turned off at any time. Refusing or later withdrawing consent has no effect on your account, your balance, your bonuses or your ability to play. Nothing on the site is withheld from a player who declines advertising cookies.

How long cookies last

Duration varies by cookie and by purpose, and falls into two types.

Session cookies exist only while the browser is open. Closing it deletes them. Your signed-in session largely depends on these, which is why closing every window and reopening the site often means signing in again.

Persistent cookies stay on the device for a defined period, ranging from a day to a couple of years depending on the job. A cookie recording your language preference is written to last; one supporting a short campaign measurement expires quickly. Each cookie carries its own expiry date, which your browser will show you in its cookie settings, and you can delete any of them before they expire.

Cookies set by other parties

Not every cookie on the site comes from us.

Game suppliers set cookies when you open a title, because the game runs inside a frame delivered by the studio. These handle the game session, remember the settings you have chosen inside the game, and keep the round synchronised with your balance. Block them and games will fail to load or drop out mid-session.

Analytics providers set the measurement cookies described above.

Advertising partners set the targeting cookies described above, and only where you have consented.

Payment providers may set cookies during a deposit or withdrawal, typically for fraud checks and to complete the transaction securely.

Each of those parties operates under its own privacy and cookie terms, and each is engaged under an agreement covering how information may be used.

Where the data-sharing boundary sits

Information gathered through cookies is not sold, and it is not passed to unrelated companies for their own purposes. It is shared within a defined network of verified partners, the ones named above, and only for the functions described: running games, measuring performance, processing payments, and measuring advertising you have agreed to.

That is a deliberate way of putting it, and it stops short of claiming that nothing is ever shared with anyone. An absolute promise of that kind would be untrue for any site that streams third-party games and processes card payments. The honest boundary is a limited partner network with contractual restrictions, not a closed system.

Choosing what gets stored

You are in control of what stays on your device, and changing it is an ordinary, reversible action.

• Use the consent controls on the site to accept or refuse non-essential categories. You can reopen them and change your mind later.
• Adjust your browser settings, which is where you can block or delete anything, including cookies the site considers necessary.
• Clear existing cookies for the site at any time. This signs you out and resets your preferences, but leaves your account and balance untouched, since those live on the operator's servers.

Before you block everything

Read this before you switch cookies off wholesale, because blanket blocking has consequences that are easy to mistake for a broken site.

If you block all cookies, you will not be able to stay signed in; the site will log you out as you move from one page to the next, if it lets you sign in at all. Games will fail to load where the supplier's frame needs a cookie to run the session. Deposits may not complete, because the payment step depends on being able to carry a session across a redirect. Preferences will reset on every page load.

None of that is a fault. It is the direct result of removing the mechanism the site uses to recognise you between requests. If you want to restrict tracking without breaking the site, block advertising and analytics cookies and leave the strictly necessary ones alone.

Managing cookies in your browser

Paths change between versions, but these are current at the time of writing.

Google Chrome. Open the three-dot menu, choose Settings, then Privacy and security. Third-party cookies has the blocking options; Delete browsing data clears what is already stored. Per-site control lives under Site settings, where you can allow or block cookies for a single website.

Safari on Mac. Open the Safari menu, choose Settings, then Privacy. Block all cookies is the master switch, and Manage Website Data lets you remove stored data for one site at a time.

Safari on iPhone and iPad. Open the Settings app, find Safari (on recent iOS versions it sits under the Apps list), and use Block All Cookies. Clear History and Website Data removes what is stored.

Mozilla Firefox. Open the menu, choose Settings, then Privacy & Security. Enhanced Tracking Protection offers Standard, Strict and Custom, with Custom letting you choose which cookie types to block. Cookies and Site Data manages and clears what is stored.

Microsoft Edge. Open the three-dot menu, choose Settings, then Cookies and site permissions, then Manage and delete cookies and site data. Tracking prevention, on the Privacy, search and services page, offers Basic, Balanced and Strict.

Updates to this policy

When the cookies in use change, this page is updated and a new effective date is shown at the top. Significant changes, particularly to the advertising category or to how consent is collected, trigger a notice at your next sign-in so that the change is not left to be discovered by accident.

Questions

Questions about cookies, tracking or how information collected through them is handled go to [email protected], or to live chat on the site. Requests about your personal information more broadly, including access and deletion, are covered in the Privacy Policy.